- How long will it take for my order to ship?
- Do you ship overseas or outside of the contiguous United States?
- Does this equipment really work?
- Where are your heaters made?
- Do you offer financing?
- Is there a warranty offered?
- What is your return policy?
- I want to heat treat my home for bed bugs. Which bed bug heater should I choose?
- Will regular (household) fans work for Bed Bug Heat Treatments?
- Can electronics remain in the treatment space?
- What other pests can heat exterminate?
How long will it take for my order to ship?
Most orders ship within 24–48 hours. Orders requiring LTL Truck Freight (large items that ship on a pallet) may take up to 72 hours to process and will require additional confirmation of your receiving information and procedures to accept a LTL freight shipment prior to dispatch.
Do you ship overseas or outside of the contiguous United States?
While shipping to locations outside of North America may be possible, there are variables that need to be reviewed before making this determination (product, country, power availability, etc.). Give us a call at 833-401-3569 or email us at [email protected] with the items you’d like to order along with your exact shipping address. If we are able to ship to your location we’ll be happy to send you a formal quote with shipping costs, so you’ll know exactly what to expect.
Does this equipment really work?
Yes. All of our equipment is commercial grade and high quality to meet industry standards for their intended purpose. They work for both commercial and residential customers.
Where are your heaters made?
We supply products from manufacturers around the world. Our heaters, however, are made in the U.S., Canada and China.
Do you offer financing?
We work with partner companies who offer financing to business customers or start up businesses. You can find more information and an application here.
Is there a warranty offered?
Yes. All products include a one year manufacturer warranty.
What is your return policy?
Unfortunately, we cannot offer products on a trial basis. Therefore, all sales are final. If you are unsure if a product you are interested in purchasing will meet the requirements of your specific application, please consult with a Thermal Flow Technologies representative prior to making a purchase. To view our full Terms and Conditions click here.
I want to heat treat my home for bed bugs. Which bed bug heater should I choose?
When choosing a bed bug heater for your home, you’ll want to take exact measurements of the rooms you plan to treat. Most residential customers take a room-by-room treatment approach. Therefore, we recommend that you choose a Bed Bug Heater Package that corresponds with the square footage of the largest room you want to treat.
Will regular (household) fans work for Bed Bug Heat Treatments?
You can try to use regular fans during a heat treatment, but we can’t guarantee the fan blades or casings are made to withstand high temperatures. They may melt. It’s common for the motors in regular fans to burn out with repeated exposure to high temperatures. And in fact, the velocity of a household fan is not as forceful as we would recommend. If you have questions about the equipment you plan to use, please do not hesitate to call us for assistance.
Can electronics remain in the treatment space?
Generally speaking, electronics can remain inside of your treatment space but need to be unplugged. It’s always a good idea to check the manufacturer’s recommendations before you treat your home.
What other pests can heat exterminate?
Lice at 116°F, Fleas at 115°-117°F, Roaches at 130°F for 4-8 hours.
